EMPLOYMENT OPPORTUNITIES
POSTED 11.01.2011
| POSITION TITLE: |
International Support Engineer |
| DEPARTMENT: |
Inala Systems |
| LOCATION: |
Midrand |
| SALARY: |
Negotiable |
EFFECTIVE START DATE: TBA, possibly March
MINIMUM EDUCATIONAL REQUIREMENTS:
- Technical Matric
- Microsoft Office (Word, Excel, PowerPoint and Outlook)
- Electrical, Telecoms AC/DC power
RESPONSIBILITIES:
- Manage new and existing international project as required
- Attend Client works order meetings as required
- Allocate completed work schedule to contractors.
- Monitor and Report on progress, faults and solutions during rollout
- Costing and quotes, when required
- Approve Site documents from Contractors and prepare documentation for invoicing to customer and payment to contractor
- Provide Technical support to International Customers and Contractors on the Inala Systems products such as ECS, ITMS, SAM2, Access Control, etc.
- Provide onsite Technical support where required and possible
- Inform Manager of any hardware or software bugs.
- Theory Training - Provide Hardware / Installation and Software training when necessary to the Customer or Contractor
- Practical Training – Provide onsite Hardware Installation training when necessary to the Customer or Contractor
MINIMUM WORK EXPERIENCE
- 3+ years’ experience in Technical related position (able to initiate and take ownership of tasks)
- Prior experience to telecoms AC/DC power infrastructure a must.
- Understanding of hybrid power cycling, telemetry systems, rectifier with battery back will be an advantage
ADDITIONAL SKILLS REQUIRED:
- Bilingual (English and Afrikaans) with a good command of English both verbally and written
- Excellent organization skills
- Assertiveness skills essential
- Listening skills
- Administration skills
- Has confidence to communicate with all levels of customers and people
- Excellent telephone manner
- Good people interface
- Ability to co-ordinate, maintain and monitor a project
- All round problem solving skills
- Patience
NOTES:
- Extensive Travel is a possibility
For further information send your CV to Jane Naidoo |